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Terms That Govern Your Account on supre baji

Your use of supre baji — including account creation, deposits via bKash, Nagad, or Rocket, and access to any part of the lobby — is subject to the terms set out here.

Account Eligibility RulesDeposit and Withdrawal TermsPrivacy and Data PolicyBangladesh Region Conditions
supre baji Terms That Govern Your Account on supre baji
DATA AND SECURITY

How We Handle Your Account Data

supre baji applies standard encryption across your account sessions, payment records, and personal data. We do not sell or share your data with third parties outside of payment processing and identity verification workflows. You can request a copy of the data we hold on your account, ask for corrections, or request deletion — subject to any retention obligations required by our operating terms. Cookie use on our platform is limited to session management and basic analytics; no behavioural advertising cookies are set without your consent.

Data Retention

We keep account records for the period required under our terms. After account closure, personal data is held only as long as legally required, then deleted.

Cookie Policy

Session cookies keep you logged in across your mobile and desktop browser. Analytics cookies are anonymised. You can adjust cookie preferences in your browser settings.

Account Security

Your account is protected by OTP verification on login. If you receive an OTP you did not request, change your password immediately and contact support.

Data Access Requests

To view, correct, or remove the personal data we hold, contact support with your registered mobile number. We respond within a reasonable timeframe.

LEGAL CONTACT PATHS

Reach Us About a Legal or Policy Matter

If you have a question about how a specific term applies to your account, or you want to raise a dispute, our support team handles policy queries directly. For account-level issues — such as a blocked withdrawal or an identity verification request — contact us through the channels below and include your registered mobile number so we can locate your record faster.

Live Chat Available inside your account dashboard. Fastest path for urgent wallet or verification queries.
Email Support Send policy or dispute queries to our support address listed in your account settings. Include your registered bKash or Nagad number.
Help Centre Our help section covers common policy questions on account rules, payment conditions, and identity verification steps.

Common Questions About Our Legal Terms

These are the questions we get most often about how our terms, data practices, and account rules work in practice.

They apply to anyone who opens or uses a supre baji account. Access and eligibility depend on your local law and region — these terms do not override local legal restrictions.

Your withdrawal goes into manual review until the names are reconciled. Contact support with your registered details and we will resolve it as quickly as we can.

Yes. Contact support through your account dashboard with your registered mobile number. We will provide the data we hold on your account within a reasonable timeframe.

Start with live chat inside your account. If the issue is not resolved there, email support with your transaction reference and registered Nagad or Rocket number for escalation.

We update them when needed. Continued use of the platform after any update means you accept the revised version. Check this page periodically for the current terms.

We store account activity, payment records, and identity verification data. Session cookies manage your login state. We do not use your data for third-party advertising without consent.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.