What Information We Collect and Why
We collect your mobile number, email, device identifier, and IP address when you open an account. Payment data includes your bKash, Nagad, or Rocket transaction reference and timestamp so we can match deposits to your wallet balance. We log which games you open and how long
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sessions run to keep the lobby relevant and detect unusual activity. Device type, browser version, and operating system help us optimise load times and fix bugs on specific handsets. We store chat transcripts when you contact support so the next agent sees your history without asking
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twice. Cookies track your login state and language preference across visits. We do not sell your data to third parties. We share transaction records with payment processors only to complete deposits and withdrawals. Law enforcement requests are honoured where local law requires disclosure. All data is
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held on secure servers with encryption at rest and in transit. Retention depends on regulatory requirements in eligible regions; account records remain while your account is active and for a defined period after closure as local law dictates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.