Reference

Terms That Govern Your supre baji Account

These terms set out what you agree to when you open and use a supre baji account. Access and eligibility depend on your local law and the regions we currently serve — read through before you start.

Account EligibilityWallet & Payment RulesbKash · Nagad · RocketAccount Suspension PolicyGoverning Jurisdiction
supre baji Terms That Govern Your supre baji Account
HOW WE OPERATE

How We Apply These Terms to Your Account

These terms are not just legal text — they describe how we actually run accounts day to day. Here is what that looks like in practice for the areas that matter most to you.

Account Security

Your account is tied to your registered mobile number. Any login from a new device triggers an OTP check before access is granted, keeping your wallet balance protected.

Wallet Verification

Before your first withdrawal to bKash or Nagad, we match your registered name against the wallet holder name. This step is required once and keeps your funds moving to the right account.

Term Changes

When we update these terms, we post the revised version with a change date. You can request a summary of what changed by contacting support with your account number.

Account Suspension

If your account is suspended under these terms, you will receive a notification to your registered number with the reason and the steps to request a review.

TERMS QUERIES

Questions About These Terms

If something in these terms is unclear, or you want to raise a concern about how they apply to your account, reach out through any of the channels below. Our team handles terms-related queries alongside general account support — give us your registered mobile number so we can pull up your account quickly.

Live Chat Start a chat from the account menu for the quickest response on terms or account-access questions.
Email Support Send a detailed query to our support address; include your registered number and the specific clause you are asking about.
Help Centre Our help centre covers common terms questions — account suspension, wallet limits, and eligibility — with step-by-step answers.

Common Questions on Our Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, wallet rules, account access, and what to do if something goes wrong.

Eligibility depends on your local law and the regions we currently serve. It is your responsibility to confirm that using this platform is permitted where you are before opening an account.

We can update the terms at any time and will post the revised version with a change date. Continuing to use your account after an update means you accept the new terms.

We verify wallet holder names before processing withdrawals to prevent misdirected payments. A mismatch puts the transaction on hold until our team can confirm the correct details with you.

Your balance is held securely during any suspension. You will receive a notification to your registered number explaining the reason and the steps to request a review of your account.

Contact our support team via live chat or email with your registered mobile number and the clause you are asking about. We will respond with the relevant section and any clarification needed.

Yes — these terms cover every transaction on the platform, including deposits and withdrawals via bKash, Nagad, and Rocket. The same eligibility and verification rules apply across all supported rails.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.